商务投诉信道歉信范文

一、怎么写道歉信、投诉信

Excuse me for my delaying in turning in my assignment。道歉原因的说明： I had a minor accident。

I had a minor operation。弥补纠正及其承诺： I am sure I can make up the loss by… I promise it will never happen again。

It would be very kind (considerate) of you to give me another chance to…（to give me another two days）进一步致歉： Many apologies。 Do please forgive me。

① 小错道歉 April 20, 2010 Dear Peter, I am writing to you to apologize for the abrupt way I departed just after the exams finished。 It was terribly rude of me to have left without saying good-bye to you。

The fact is that I was so excited when I learned I had passed the exams with high marks that I couldn't wait to get home and tell my parents。 I am sure you will understand my feelings。

Please accept my sincere apology, and with you a really happy holiday。 Yours Truthfully, Fiona 点评：一般情况下，道歉信可以按照下面的思路行文： a。

道歉的行为与内容； b。具体理由； c。

弥补方法； d。进一步致歉。

二、商务英语道歉信

Dear Sir.I am writing this letter to apologize to you for the mistake that we sent the shoes in wrong color. I have acknowledged that my fault has brought you great trouble and unconviniences. I hereby express my deep sorrow for this matter and we are going to do our best to make it up to you. I assure you that this mistake will not happen once again and would appreciate very much if you could give us a chance to show our sincerity on this matter. Best regards。

三、商务英语道歉信

Dear Sir.

I am writing this letter to apologize to you for the mistake that we sent the shoes in wrong color. I have acknowledged that my fault has brought you great trouble and unconviniences. I hereby express my deep sorrow for this matter and we are going to do our best to make it up to you. I assure you that this mistake will not happen once again and would appreciate very much if you could give us a chance to show our sincerity on this matter.

Best regards

四、如何写道歉信,投诉信

道歉信

道歉信大多是因我方工作失误，引进对方的不快，以表示陪礼道歉，消除曲解，增进友谊和信赖的信函。

这类应用文是有套句的：

道歉事由的说明：

I'm writing to show my apology for…

I would like to express my apologies for not being able to…

I'm sorry to say that I've not finished reading it through, and have to keep it until next Sunday.

Excuse me for my delaying in turning in my assignment.

道歉原因的说明：

I had a minor accident.

I had a minor operation.

弥补纠正及其承诺：

I am sure I can make up the loss by…

I promise it will never happen again.

It would be very kind (considerate) of you to give me another chance to…（to give me another two days）

进一步致歉：

Many apologies.

Do please forgive me.

投诉信

投诉、抱怨类的信件也是考试常常涉及到的内容，比如食堂的饭菜不好吃，比如给报纸杂志的主编写一封信说明情况等等。

需要注意的是：投诉信和抱怨信的基本特征是反映问题，诉说原由，目的是解决问题。

写作关键词：

complain, dissatisfaction

写作时可以参考下面的句式：

行为描述：

I'm writing to bring your attention to the problems I have had with …

Here's the problem…

解决方式的要求：

It would be very kind ( considerate) of you to…

解决方式的要求：

address this problem soon.

take steps to rectify this situation soon.

turn it down a little?

迫切的敦促或威胁：

Frankly, I really can't put up with the situation any more.

You must rectify the situation, or I will take it to the court.

If you can't give me a satisfactory answer, I will complain it to the Consumer Association.

五、如何写道歉信,投诉信

道歉信道歉信大多是因我方工作失误，引进对方的不快，以表示陪礼道歉，消除曲解，增进友谊和信赖的信函。

这类应用文是有套句的：道歉事由的说明： I'm writing to show my apology for… I would like to express my apologies for not being able to… I'm sorry to say that I've not finished reading it through, and have to keep it until next Sunday. Excuse me for my delaying in turning in my assignment. 道歉原因的说明： I had a minor accident. I had a minor operation. 弥补纠正及其承诺： I am sure I can make up the loss by… I promise it will never happen again. It would be very kind (considerate) of you to give me another chance to…（to give me another two days）进一步致歉： Many apologies. Do please forgive me.投诉信投诉、抱怨类的信件也是考试常常涉及到的内容，比如食堂的饭菜不好吃，比如给报纸杂志的主编写一封信说明情况等等。需要注意的是：投诉信和抱怨信的基本特征是反映问题，诉说原由，目的是解决问题。

写作关键词：complain, dissatisfaction写作时可以参考下面的句式：行为描述：I'm writing to bring your attention to the problems I have had with …Here's the problem…解决方式的要求：It would be very kind ( considerate) of you to…解决方式的要求：address this problem soon.take steps to rectify this situation soon.turn it down a little？迫切的敦促或威胁： Frankly, I really can't put up with the situation any more.You must rectify the situation, or I will take it to the court.If you can't give me a satisfactory answer, I will complain it to the Consumer Association.。

六、英语比较好的,帮忙针对下面这封投诉信,写一封道歉信,200词左右

Dear Arthur Grundy,I 'm sorry to hear this news.As for the delay beofore depature at the airport,I want to explain it,because flight delay is a universal problem due to weather or other cases.It is force majure,we can't control it and deal with it.So the only thing we can do at that time was to expalin the reason to you and make you calm down,maybe I do not so good on this aspect,I really feel sorry about it.And for hotel,as we all know,the price of commodities in tourism city is not cheap,and the hotel's food is based on local favoviates,and guests are from all around the world,so it is hard to take after everyone's favoriate,so I hope you can understand.For tour tourism,the first day and last day are all on flight,Almost every tour is this,maybe I didn't say the schedule to you detailed enough.Please allow me to show sorry for you again.Very thanks for your feedback,We will improve this aspacts based on your letter.And hope you can take part in our other tours in the future,If you come to our tour,I will give a discount next time.yours sincerely,XXX。